FAQ

Frequently Asked Questions

Why choose Remodel Magic?

– We can Design, Manage and Build your entire project at a price you can afford.

– We are fully licensed and Insured with $6 million liability total coverage.

– We are Coop and Condo approved.

– We offer Fast turnaround, top notch craftsmanship control.

– We only take equal weekly payments instead of large sump.

– We offer FREE 5 years warranty on labor and also offer extended warranty.

– We offer onsite FREE estimates and instant estimates using instant message.

– We offer wifi camera to monitor progress via live streaming using our custom app.

– We have a physical showroom right in the center of Manhattan. 118 E28th Street, suite 601.

– We take pride on all of our work and your complete satisfaction is our #1 goal.

Where are you located?

We are located at 118 East 28th Street, Suite 601, NY 10016

How long has Remodel Magic been in business?

Remodel Magic has proudly been in business since 2004.

Are you licensed and insured?

Remodel Magic is licensed in New York City and Nassau County, LI. We carry liability, disability and worker’s compensation insurance with total coverage of $6 million. Sure it may seem excessive; and yes, that policy was difficult and expensive to get, but we believe our clients should have complete peace of mind when we are working in their home.

What is your license number?

Remodel Magic NYC Department of Consumer Affairs HIC license number is 2060350-DCA and Nassau County Department of Consumer Affairs HIC license number is H0305520000 . You only want to work with a contractor that is bonded and licensed. When you have a contractor’s license number, you can call the New York City Department of Consumer Affairs and confirm that the license number is valid and up to date.

NYC Department of Consumer Affairs Tel: 311 www.nyc.gov/consumers

Nassau County Department of Consumer Affairs Tel: (516)571-2600 www.nassaucountyny.gov

NYC Department of Building General Contractor ID 607021 

http://a810-bisweb.nyc.gov/bisweb/LicenseQueryServlet?licno=607021&licensetype=G&go3=+GO+&requestid=0

Can you provide references?

Yes we can! Visit our testimonials and references section on this website. You may also want to check  third party reviews on websites and social media.

How to get an estimate and is it FREE?

Yes, we offer complete no hassle, no pressure FREE estimates. The fastest and easiest way to find out your project cost is to send us pictures and or videos of your project along with a brief written description via instant message, WeChat, WhatsApp, and Messenger, we will get you a cost estimate almost instantly.

What payment methods do you accept? Do you provide a service warranty?

We accepts cash, checks, home equity checks and money orders.

Yes, all our work is cover for 5 years starting from completion date, we can also offer extended service warranty at additional cost.

How do I get a project started with Remodel Magic?

Send us a txt message right now 212-933-9606. We can offer you a FREE instant price quote using your mobile phone.

My apartment building management asking for approval?

No worry, we are COOP and Condo approved. Management office love to work with us because we are $6 million insured, we know exactly what are needed to get your work approved before we begin the work. First step is to ask your management office for an “Alteration Agreement”, once you obtain the agreement email us a copy and we will take care of everything else from that point forward.

Who will take care of securing permits?

Our in-house architect will obtain DOB permits including final inspection and sign off. Remodel Magic Offer true one stop shop from architectural drawing and interior design rendering to managing and execution of any Coop/Condo remodeling project, a true concierge design and build company.

Who will manage my project? Will they be available to answer questions or be on the site regularly?

Our Project Manager will closely monitor and will make sure that every project we work on is appropriately managed. The Project Manager is a Remodel Magic employee who is responsible for every phase of your remodeling project once the Remodelling Consultant has completed the design, layout, and has ordered your materials. Our Project Managers personally know and meet with all the trades’ people who will be working in your home. He or she manages and regularly inspects all work done by our trades’ people during construction. The Project Manager is available to you by phone, text messages, and email at all times.